Monday I wrote about how we can handle criticism that feels like a personal attack. Ironically, I had an experience this week that got me to thinking about the difference between criticism and feedback.
Criticism is usually unsolicited and often exposes blind spots that are uncomfortable for us to acknowledge. Definition: the expression of disapproval of someone or something based on perceived faults or mistakes.
Feedback is usually solicited. Definition: information about reactions to a product, a person’s performance of a task, etc., used as a basis for improvement.
Let me tell you about my experience this week. Continue reading